tag:blogger.com,1999:blog-1329449351744515518.post9090607082182602200..comments2023-09-16T01:28:38.178-07:00Comments on Wired n Wireless: Customer is God!Santosh Dornalhttp://www.blogger.com/profile/08888256274707899999noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-1329449351744515518.post-16275790367189236062009-08-19T23:51:40.794-07:002009-08-19T23:51:40.794-07:00Thank you for the insights! Very helpful.Thank you for the insights! Very helpful.Santosh Dornalhttps://www.blogger.com/profile/08888256274707899999noreply@blogger.comtag:blogger.com,1999:blog-1329449351744515518.post-82859506047152695732009-08-19T15:30:19.798-07:002009-08-19T15:30:19.798-07:00To Me customer is everything. I have worked severa...To Me customer is everything. I have worked several years interfacing with customers. Yes Sometimes it is not 100% correct that what customer says we need to support. it comes out with a messy product and it has happened to me by supporting Japanese customers. for me I try to discuss technical aspects of the feature customer wants to do it. I gave them multiple options to go for. I discuss ideas they are putting has negative impact on product in future. it takes long time but better to bring up in beginning. <br /><br />Finally we all work for customers and you have to be a best listener what customer is talking. listen to them but act it differently. it does not mean that do not follow what they are saying but follow what needs to be done to satisfy their needs and maintain your product in long-term.S.Karhttps://www.blogger.com/profile/03922698572787024239noreply@blogger.comtag:blogger.com,1999:blog-1329449351744515518.post-61180912440349582012009-08-10T06:24:56.018-07:002009-08-10T06:24:56.018-07:00Hey, thanks!Hey, thanks!Santosh Dornalhttps://www.blogger.com/profile/08888256274707899999noreply@blogger.comtag:blogger.com,1999:blog-1329449351744515518.post-49927541482748507562009-08-10T06:22:31.236-07:002009-08-10T06:22:31.236-07:00Hi santosh, What you have wrote is 100% correct, e...Hi santosh, What you have wrote is 100% correct, everybody in the organization should think about customers in mind and do their job. Excellent Post. When we join a company we remember this and forget later on. So this blog remembered me again that "customer is god"Unknownhttps://www.blogger.com/profile/04761457655592807400noreply@blogger.com